Research

Definitive Differentiators - Forging a future-proof payments model

18 Mar 2024  |  564 downloads

Over the last few decades, banks have been forced to reconsider their business model for transaction services. During the era of low-interest rates, t...

APP Fraud Liability: A Guide for Banks

06 Mar 2024  |  541 downloads

Fraud is running rampant. The UK Government's 2023 'Fraud Strategy' report highlighted that fraud now accounts for over 40% of crime, yet...

The Future of Digital Banking in North America 2024

23 Oct 2023  |  722 downloads

2023 was characterised by increasing amounts of uncertainty and a lack of clarity across the financial world. The collapse of banks, including Silicon...

The Future of Fintech in Africa 2023

20 Jul 2023  |  556 downloads

Across fintech - digital banking, digital payments, personal finance, lending, and investment - data is central to the function of all these technolog...

Seeking Approval - Acquirers vs. Transaction Fraud

25 Oct 2022  |  464 downloads

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced si...

Onboarding, KYC, and Digital Identity: the Bottom Line

10 Aug 2022  |  805 downloads

Technology is continuing to evolve at a fast rate. Consumers have evolved and now expect a digital onboarding process. This presents an opportunity f...

The Future of Payments 2022

27 May 2022  |  1740 downloads

The Cutting Edge of Digital Payments The Covid-19 pandemic and Russia's invasion of Ukraine in 2022 has proven that the financial services indust...

The Future of Digital Identity 2022

06 May 2022  |  1075 downloads

Inclusive, Secure, Fit For Purpose Digital identity will be the catalyst for financial institutions wanting to navigate the data ecosystem in an incr...

Facing up to the Future: Biometric Automation in Banking

12 Nov 2021  |  459 downloads

The advantages of biometric authentication in banking over less secure passwords are now well understood. Biometric measures such as fingerprints and...

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

The Future of Payments 2021

23 Jun 2021  |  1436 downloads

The Road to Successful Digital Transformation. Every player that operates within the intricate ecosystem of financial services is at a tipping point....

The advantage of Machine Learning in preventing fraud

17 Jun 2021  |  390 downloads

Accurately identifying customer behavioural trends and proactively preventing payments fraud and other criminal activity at the outset can be done wit...