alex-kreger
Alex Kreger

Alex Kreger

Founder & CEO at UXDA
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Bio Alex Kreger is a financial UX strategist, Founder & CEO of UXDA - the team of passionate financial UX architects and designers 100% focused on next-gen financial services design who have added soul to more than 150 digital financial services in 37 countries. Career History Most financial brands struggle to overcome the ordinary to make their digital service so stunning that the entire team would be passionate about it and customers would love to use it. UXDA has applied its unique UX methodology to design more than 100 financial products in 36 countries that empower business digital advantage and lead to breakthroughs. The UXDA mission is to humanize the financial industry using the power of design. In a few recent years, UXDA has shared more than 100 long reads to inspire the financial and banking community on customer and user experience in financial services and digital transformation. The total reached audience is 300 000 finance and design professionals from 127 world countries. Alex is also the creator of the unique Financial UX Design methodology: science and expertise-based approach for engineering products that rely on human psychology and the specifics of financial services and digital technologies.

Blogs

Digital Banking

Empowering Digital Banking UX Using the Laws of Psychology

21 May 2024

In today's competitive financial landscape, exceptional user experience (UX) is not just a differentiator—it's a must. Financial apps and services can either simplify our financial lives or add to our stress. Understanding the psychology behind user behavior is crucial for designing products that are not only functional but also engaging and stres...

Banking Strategy, Digital and Transformation

Is your digital banking service competitive on all 5 levels?

15 May 2024

Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...

Digital Banking Trends

Design Thinking in Banking for the Customer Experience Innovations

22 Apr 2024

Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can banks and other financial organizations leverage this innovative approach to not just stay relevant but lead in a fiercely competitive market? This art...

Behavioral Economics in Banking

Money is about emotions: Do not let financial services ruin lives

25 Mar 2024

Most people can remember a situation in their lives in which they experienced a huge amount of stress when dealing with money. Whether it was a bad encounter with online banking, a struggle when planning a budget or keeping track of spending, the majority of us can relate. But, how often do we wonder about how these situations can impact our lives...

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