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Though the last couple of years, including the pandemic, have forced banks to 'embark upon a digital transformation journey,' we still find many gaps here. During the pandemic, banks realized their se...
Typically, a birthday is the anniversary to remember and rejoice special moments of love, affection, loyalty and many hues of emotions overflowing in one’s life. The previous week marked the first ann...
In the complex world of commerce, the distinction between B2B and B2C has long been a cornerstone of understanding buyer behavior and process by which buying decisions are made and executed. However, ...
Unbundling is a business process where a set of products or services inside a value chain is broken down to provide better value. Post unbundling, each product or service can be provided by a differen...
Supporting criminal activity and risking substantial fines from regulators that also damage their reputation are not things any financial institution aspires to. Yet many are exposing themselves to su...
Subsequent to a joint discussion paper (3/22 – Operational resilience: Critical third parties to the UK financial sector) published in July 2022, the Bank of England (the Bank), Prudential Regulation...
Artificial intelligence will have a seismic effect on financial services. McKinsey has predicted that AI could deliver a “value-creation opportunity of up to $20 trillion” for banks each year. Accent...
The rise of Buy Now, Pay Later services has brought forward a revolutionary approach to lending. So, how can the appealing features of BNPL be integrated into traditional lending? Considering BNPL is ...
Let’s start saying veterans like me haven’t been surprised that much reading the EPC bulletin on SEPA Migration to the 2019 version of ISO 20022, announcing the decision to postpone the go live. Peopl...
Digital Public Infrastructure (DPI) where in the digital services are offered to the citizens using the underlying digital goods and infrastructure. It is interoperable, enhancing the digital adopti
Compromising quality for speed, trimming services to pinch pennies, and limiting payment options to cut costs may inflate profits momentarily, but they can erode your most valuable asset: customer tru...
Amidst the Digital Age, Cash appears to have made a brief comeback, not unlike the end of the resession in 2008. In a world increasingly dominated by digital payments, the news of a resurgence in cas...