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The global growth of banks and challenger fintechs based in the western world has long been restricted because of issues related to effective identity (ID) verification. The stumbling block has been l...
What is clear from the pandemic is that financial institutions need a standout online presence if they are to prosper today and in the future. The health crisis has hastened acceptance and reliance on...
The world was already speeding into the digital age before Covid-19. However, the pandemic has supercharged the process prompting financial services companies to improve engagement with their customer...
The financial services industry is in unchartered territory as it attempts to plot a path through the current pandemic. Financial institutions are having to make big decisions at speed about how they ...
Time pressure and cost are two big issues faced by those in financial services as they seek to ensure compliance with a proliferation of new know your customer (KYC) and anti-money laundering (AML) re...
When the debate in financial services turns to artificial intelligence (AI), reality often gets lost in the excitement, with enthusiastic talk about over ambitious uses of the technology rather than w...