Source: Qover
Qover, a leading insurtech company driven by a vision of creating a global safety net through insurance, is proud to announce its partnership with bunq, the second largest neobank in Europe. bunq users across seven markets will have worldwide, one-time activation travel insurance included in one of their plan options.
The collaboration took a record-breaking six weeks to launch, and prioritises data transparency alongside a seamless user experience.
Qover’s agility and expertise in embedded insurance solutions enabled this swift and seamless onboarding. Insurance features such as a fast claims process and easily accessible travel certificates have been integrated to enhance the user experience through bunq’s app.
Quentin Colmant, CEO and Co-Founder at Qover, said: “Collaborative spirit is the cornerstone of our successful partnership. Together with bunq, we prioritised delivering an exceptional user experience for Eva, bunq’s model user. This commitment extends beyond the insurance product itself, encompassing outstanding AI-powered customer care and a streamlined claims process.”
A crucial aspect of this partnership is embedded insurance orchestration, available on bunq’s Easy Bank Pro XL plan. Qover’s extensive claims data dashboard, which analyses clauses that typically lead to rejections, empowers bunq users to easily make claims when they need to.
Founder and CEO of bunq, Ali Niknam about joining forces with Qover: “We’re making travel insurance effortless together. It’s exactly the peace of mind we want our users to have, whether they spend, save or travel with bunq”.
Qover has invested heavily in improving its customer support and claims capabilities through automation and AI-powered processes, which will further enhance the support that its team provides to bunq’s users in ensuring a seamless user experience throughout the travel insurance journey.