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A Finextra Member

Human 'I': The key to conversational AI in banking

Think chatbots, intelligent virtual assistants, and digital employees. These and other related technologies enable computers to engage in dialogue with people in natural ways using conversational arti...

02 Mar 2020
Artificial Intelligence and Financial Services
Debbie Green

Putting humans at the helm of finance innovation

As technologies such as 5G, IoT and AI are rolled out across industries, old business models are being overturned and new ones created, all in the name of progress. Even the most established industrie...

28 Feb 2020
Finance 2.0
David Ratnage

Choose Change for Faster, More Accurate Credit Decisions

When you're assessing the creditworthiness of borrowers, you need technology to help you not only do it efficiently and get it right but also give you flexibility. So, is your credit assessment soluti...

27 Feb 2020
Artificial Intelligence and Financial Services
Vikas Seth

C'mon UBER, You can still lead by Example

Even though UBER being banned from London is old news (from 3 months ago), this is still quite relevant nowadays https://www.bbc.com/news/business-50544283 The reason as stated in new articles was t...

12 Feb 2020
Biometrics
Shirish Netke

US Treasury's Strategy 2020 - A Risk-based Approach to AML

Last week, the US Department of Treasury published its 2020 Strategy document that "employs a whole-of-government approach to guide the public and private sectors in addressing 21st century illi...

10 Feb 2020
Banking Regulations
A Finextra Member

Four factors businesses need to consider when it comes to automation and decisioning

As we enter a new decade, many financial providers plan to harness the power of automation and invest in advanced analytics such as Machine Learning and Artificial Intelligence to help transform their...

10 Feb 2020
René Hendrikse

Curing the KYC compliance challenge with AI

Jokingly dubbed "deal prevention units" by some front-office staff, compliance teams now have the third most-stressful City jobs after that of an investment banker and a trader. Pre-crisis, ...

04 Feb 2020
Financial Services Regulation
A Finextra Member

It’s hard to run if you can’t walk - laying the foundation for the future of finance

This is the second in a series of three blog posts which looks at how a digital finance transformation enables a future-ready finance department - one that can use data, technology and human talent to...

03 Feb 2020
Banking Strategy, Digital and Transformation
Henry Iversen

Conversational AI and the future of financial advice

Co-authored with Ramtin Matin, Lead Technological Strategist, SpareBank 1 SR-Bank Artificial intelligence is one of the key components behind the digital revoluti

29 Jan 2020
Artificial Intelligence and Financial Services
A Finextra Member

Four DevOps Trends for 2020

Last year, I put together a few thoughts on what I saw as the emerging DevOps trends for 2019. As we enter a new year and decade, I thought it might be useful to do the same for 2020. A common theme ...

29 Jan 2020
Innovation in Financial Services
Steve Morgan

Intelligent Automation Is the Customer Service Differentiator For Banks

Artificial Intelligence, Robotic Process Automation, Intelligent Automation, Blockchain, Tokenisation, Machine Learning - banks are struggling to work out which technologies are most suitable for thei...

29 Jan 2020
Artificial Intelligence and Financial Services
A Finextra Member

What do AML-BSA-CTF Regulators think of Machine Learning?

Prior to 2018, regulators resisted recommending the use of Machine Learning (ML) based Artificial Intelligence (AI) for AML compliance. There was a mindset shift in mid 2018 indicating that proceeding...

25 Jan 2020
Innovation in Financial Services

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